IdeaMedia remote support

We work directly on your computer, securely, with no need to come to you.

Download the support program (Windows)

How it works

  1. Download and open the file

    Click the button above and open the file you just downloaded.

  2. Click “Run”

    If Windows asks for confirmation, click “Run”.

  3. Share the ID and password

    Give the IdeaMedia technician the ID and password shown in the window.

Security noteStart the program only if an IdeaMedia technician asked you to.

Haven’t requested support yet? Go to the Contact page